Shipping Policy
Order Processing
Once the order is confirmed and payment is completed, we will process and prepare your goods within 48 hours. Orders placed on the weekend will be processed on the next business day.
Shipping Duration
Shipping times range from 5 to 15 days depending on the chosen method and destination. External factors like holidays and weather conditions may impact delivery timelines.
Logistics Partners
We will ship your order within 1-3 days using DHL, FedEx or a reputable logistics company to ensure timely completion of the order.
Shipping Costs
We will provide free shipping on all orders, you can confirm this service during checkout.
Tracking Details
Once your order ships, you'll receive a tracking number for real-time package monitoring. Use the provided link or visit the logistics company's official website to track your shipment.
Important Points
Verify your shipping address for accuracy to avoid delays.
Specify any specific delivery requirements during order placement or contact our customer service team.
For remote regions or unique destinations, shipping times may differ; reach out to our customer service for clarifications.
Import taxes and duties may apply in your country,buyers are responsible for these charges.
Shipping Concerns
Delayed Delivery: Unforeseen events can occasionally cause delays (e.g., supplier issues, logistical challenges, inclement weather).
Lost or Stolen Package
Verify Order Details: Ensure correct order number, shipping address and contact information.
Check Email for Notification: Look for a shipping notification containing your tracking number and logistics company details.
Track Your Package
Monitor package status on our site or the logistics company's platform using the tracking number.
If updates are lacking, seek assistance from the logistics provider.
Contact Us
If you encounter difficulties locating your package, contact us for guidance from our customer support team.
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